UPDATE (March 17, 2020): Our offices are now closed in response to the COVID-19 pandemic, and will remain so until it is safe for our clients, families and therapists to do so. We have launched a Teletherapy Department, which allows us to continue offering the same therapy services (speech, occupational, ABA & physical therapy) as before, using telecommunications technology and HIPAA-compliant apps. We are also offering online education and tutoring services as well as virtual functional fitness courses. Many insurance plans will cover teletherapy, and we also offer competitive self-pay rates. If you have any questions or are interested in our teletherapy services, please email ThriveCenterTWC@gmail.com or call (330) 748-4807.
Dear Therapy and Wellness Connection Families:
The situation with the novel coronavirus diseases 2019 (COVID-19) is evolving daily around the world and in the U.S. Our team at Therapy and Wellness Connection has rapidly responded to protect individuals and reduce the public health risk. We are committed to protecting the safety of our therapists, teachers, families and of course children.
I would like to take a moment to communicate our plans for several different outcomes that may arise during this pandemic. At this time, we are being proactive rather than reactive. Please note that the situation is dynamic and plans could change. However, we want to be as transparent as possible.
First and foremost: WE PLAN TO REMAIN OPEN UNLESS/ UNTIL SUCH TIME AS HEALTH DEPARTMENT OFFICIALS DIRECT US TO CLOSE.
We are continuing to take preventative measures to disinfect and clean throughout the day and at closing. All children are washing their hands when they leave and enter classrooms, and all children with temperatures are being sent home until they are fever-free for 24 hours.
During this time, we will continue with our center therapies.
We ask that you wash your hands when entering and leaving the center with your child. Please keep your child home if they have any symptoms of illness.
If you decide to keep your child home for the duration of this pandemic, please let us know. We will be determining in-home sessions on a case-by-case basis. Contact your therapist to learn more.
In accordance with CDC guidance for travelers returning from China, South Korea, Iran, certain countries in Europe or returning from any other country subsequently designated by the CDC as Level 3 while traveling, please be aware that you are required to self-quarantine at your permanent address or otherwise away from Therapy and Wellness Connection for at least 14 days before returning to our facilities. This applies to traveling parents and their children – even if children have not traveled. Please contact us if you or your child have traveled at all so we can make an informed decision.
We appreciate your continued support and understanding, and we will continue to remain in communication about our COVID-19 response as much as possible.
Please feel free to call our offices and speak to Jackie or Hannah if you have any questions or concerns.
Jaclyn McClymont and Hannah Flynn
Therapy and Wellness Connection